Grey-Bruce Plumbing Ltd. aims to enhance its online presence by revamping its website to improve user experience and streamline customer interactions. The current website lacks modern features that can facilitate efficient communication with customers. The goal of this project is to simplify the website's design while integrating AI capabilities to automate customer support functions such as answering frequently asked questions and booking appointments. This project will allow learners to apply their knowledge of web development, user interface design, and artificial intelligence. The focus will be on creating a user-friendly interface that seamlessly incorporates AI tools to enhance customer satisfaction and operational efficiency. By the end of the project, the website should be more intuitive and capable of handling basic customer inquiries autonomously.

The deliverables for this project include a redesigned website with a simplified layout and integrated AI features. The AI component should be able to handle customer inquiries and appointment bookings effectively. Additionally, a user manual or guide detailing the AI functionalities and website navigation should be provided. The final deliverable will be a presentation showcasing the new website features and demonstrating the AI capabilities in action.